The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Each order is complete with your personal message to your recipient printed on the candle. Sorry, the label artwork cannot be changed. If you don't see what you are looking for please contact us with your request and we will do our best to come up with something special.
Our candles measure approximately 2.75 inches in diameter and 3.5 inches tall. They are filled with 9 oz of soy wax and have an approximate burn time of 50 hours.
Candles should always be stored in a cool dry place. Never burn candles unattended. For best results the first time you burn your candle allow the wax to melt all the way to the edges of the glass. Dip the wick into the wax to extinguish and always trim the wick to 1/4 inch before each use.
Each candle will be shipped beautifully packaged in our signature gift box. Please see listing images for a picture of our product packaging.
We do sell our products wholesale without personalization. Please contact us for details.